All members can access home matches covered by their package with their Mobile Membership.
To view our Mobile Membership guide, click here.
Court, Gold, and Gold Active members can also use their physical membership cards to access games.
For the 2022 SSN Home & Away season, member barcodes are only used by Flexi members who wish to upgrade their General Admission access to a set-seat for a discounted cost.
To do so, follow the steps below:
Collingwood membership staff will be stationed in a ticketing window on the west (city) side of John Cain Arena.
Collingwood membership staff can assist you if:
If you have a general membership query, feel free to email us at email@example.com or call us on 1300 MAGPIE (62 47 43) between 10:00am and 4:00pm from Monday to Friday.
These staff are not able to assist with any of the Ticketek queries listed above as they will not have access to the Ticketek system.
Before you head to John Cain Arena, be sure that you can answer the checklist questions below!
For super-fast ticket access, add your ticket to your mobile wallet (e.g. Apple Wallet) to avoid needing to log in to Ticketek!
In order to facilitate a COVID-safe experience for all attendees, the Club, stadium staff, and the league are employing a number of protocols to ensure compliance with the State Government’s policies.
To assist us in creating a COVID-safe environment, we ask that attendees follow all instruction from signage and stadium and/or Club staff both inside the stadium and on the concourse.